Workload Management – BMA resources

Pushing back on inappropriate workload

The BMA have created letter templates to help GP practices push back on inappropriate workload from ICBs, prescribers, hospitals and the area team.

The letter pack above includes:

• Secondary care work transfer
• Inappropriate prescribing requests
• Requests to follow up investigations performed in other settings
• Requests for post-operative checks
• Letter to hospital provider regarding discharge of patients after missed appointment
• Letter to local ICB regarding discharge of patients after missed appointment
• Letter to IBC regarding inappropriate workload transfer
• Letter for request to complete non-contractual administrative task
• Requests for work absence sick notes for less than seven days
• Letter to area team regarding delay to information request or payment
• Letter to hospital provider regarding follow up of diagnostic test results following a patient’s discharge from hospital
• Letter to ICB in response to requests to follow up investigations performed in other settings

The letter templates can be found here Pushing back on inappropriate workload (bma.org.uk)

See also the BMA guide to Safe working in general practice (bma.org.uk)

Gender Identity

Practices may wish to utilise this template letter to push back when being asked to prescribe/monitor patients 

Gender Identity Clinic Push Back Form