Receptionist / Care Navigator

Job Details

Little St John’s Surgery are looking for a Care Navigator to join our Reception team in Woodbridge. You will need to be flexible, highly motivated and friendly with an excellent eye for detail.

The post offers 22 hours a week as follows:

Monday              PM 13:00 to 19:00

Tuesday             AM 08:00 to 13:00

Thursday           PM 13:00 to 19:00

Friday                AM 08:00 to 13:00

*Plus occasional Saturday mornings and cover for holidays and sickness as required. Any employment offer will be subject to a full DBS check and References.

Receptionist Job summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive, professional and friendly image to patients and other visitors, either in person or via the telephone.

PRINCIPAL DUTIES AND RESPONSIBILITIES TO INCLUDE:

Administration duties

• To have a thorough knowledge of all practice policies and procedures.

• To work in accordance of written protocols
• Processing all post and electronic communications on the day they arrive
• Managing the uploading and downloading of temporary resident forms
• To manage the waiting list for 24 hour blood pressure monitoring and 24 hour ECGs
• Any other Administration duties required as advised by the Team Lead