GP Receptionist / Administrator

Job Details

Framfield House Surgery is a friendly supportive practice based in Woodbridge which has over 14,500 patients.

We are recruiting a part time receptionist/administrator to work in the Practice on a 6 – 12 month contract with the opportunity of a permanent position after this time.

The role:

• Work on our front desk to greet patients face to face/make appointments/deal with patient queries
• Answer incoming calls to make appointments/deal with queries
• Make outgoing calls to patients and other organisations as necessary
• Support the team with administrative duties applicable to the role

We offer:

• Good working conditions
• Friendly and experienced team of receptionists/administrators
• Modern purpose built premises
• Free car parking
• Competitive salary dependent on experience.
• 5 weeks annual leave plus bank holidays / pro rata
• NHS Pension scheme

The successful candidate will be able to:

• Support the team by working in an efficient and effective way
• Participate in staff meetings
• Good team player
• Have outstanding customer service
• Possess good numeracy, literacy and computer skills
• Have an excellent and confident telephone manner whilst remaining empathetic and understanding the need for strict confidentiality
• Possess good organisation skills

Knowledge of SystmOne is preferred and experience of working within a primary care setting would be an advantage.

The successful applicant should have good organisational skills and be enthusiastic to provide an efficient timely service.

For further information or to apply please provide a cv with a covering letter to Mrs Helen Hazelton Practice Manager, or Julie Giles, Business and Finance Manager Framfield Medical Centre, Ipswich Road, Woodbridge IP12 4FD or by email to Helen.Hazelton@nhs.net or Julie.giles3@nhs.net.