Job Details
Job summary
Are you a Pharmacy Technician looking for a role where you can really shape how a dispensary runs?
Were looking for a Dispensary Manager to take responsibility for the day-to-day running of our dispensary service across Debenham Group Practices three sites.
Youll be mainly based at Debenham, with regular working across Otley and Grundisburgh, and youll play a key role in making sure our dispensary service is safe, organised, and works well for both patients and staff.
About you
Youll be a registered Pharmacy Technician (GPhC) with a Level 3 qualification, and youll already have good experience working in a dispensary environment ideally in general practice or primary care.
Youll be comfortable managing people, organising workloads, and keeping oversight of whats going on across more than one site. Youll be practical, organised, and confident taking responsibility for standards, safety, and compliance.
Experience with controlled drugs, stock management, and DSQS is important. Experience of audits or inspections would be helpful, but not essential.
Job description
Job responsibilities
- Managing the dispensary service across Debenham, Otley, and Grundisburgh
- Line managing dispensary staff, including rotas, supervision, appraisals, and development
- Making sure dispensing is safe, accurate, and in line with SOPs and legal requirements
- Overseeing ordering, stock control, expiry checks, and cold-chain processes
- Leading on controlled drugs governance and audits
- Taking responsibility for DSQS compliance and keeping evidence up to date
- Supporting pharmacy and prescribing work by helping to resolve patient and prescription queries, liaising with clinicians and external pharmacies as needed
- Identifying and addressing risks, incidents, and near misses
- Working with clinicians to resolve prescription queries and support safe prescribing
- Acting as a senior point of escalation for dispensary-related issues
Person Specification
Qualifications
Essential
- You are a registered Pharmacy Technician with the GPhC.
- You hold a Pharmacy Technician Level 3 qualification (or equivalent).
Experience
Essential
- You have substantial experience working in a dispensary environment, ideally within general practice or primary care.
- You have experience managing or supervising staff.
- You have strong knowledge of medicines management, ordering, stock control, controlled drugs, and DSQS requirements.
- You are organised, methodical, and able to manage competing priorities across multiple sites.
- You are willing and able to work flexibly across Debenham, Otley, and Grundisburgh.
For further information, see here.
