PCN Manager

Job Details

Part-time Primary Care Network (PCN) Manager – 24 hours per week

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Job summary

The Haverhill PCN (Primary Care Network) is made up of Haverhill Family Practice and Unity Healthcare.

We are looking for a PCN Manager for 24 hours per week over 3 days to include a Wednesday and Thursday (day 3 flexible) to work across both sites to provide operational management support to both the practices within Haverhill PCN.

Main duties of the job

Be the first point of contact for Practice Managers with regard to delivery of PCN projects/schemes.

Analyse service specification, performance indicators and data collection requirements to inform design for new PCN services

Support service delivery by being the conduit between the service provider and the PCN and its member practices, thereby ensuring integration of the new service staff into existing teams and working processes

Develop metrics and other arrangements to support the subcontracting of services and subsequent contract management

Be responsible for the management of operational processes of the PCN and for the development of Standard Operating Procedures for PCN services

Manage financial requirements on behalf of the PCN

Co-ordinate training and development of PCN staff

Support the Practice Managers with recruitment, induction and training of new PCN staff

Collate feedback / analysis data on behalf of the PCN to report to the ICB and other organisations as required

Manage the workflow processes in relation to the above

Help develop joint working and relationships across networks and its stakeholders.

Maintain relationships across all core member Practices

Build external relationships and identify opportunities to work with wider system partners

Drive continuous improvement across the PCN

Develop and maintain all PCN databases and policies

Carry out any other duties required by the Clinical Director, PCN Board and its members.

Overview of your organisation

Haverhill PCN is made up of the two GP Practices located in Haverhill.

Both practices have similar list sizes of over 18,000 patients registered at each practice.

The Haverhill PCN established in 2019.

 

Job Purpose

This is a role within the Primary Care Networks (PCN) established in July 2019. These networks are practices that work together within a geographical area to deliver contracts and services for their GP registered population.

  • Will be responsible for providing operational management support to the practices within Haverhill PCN.
  • The PCN Manager will form an integral part of the PCN leadership working alongside the Clinical Director and the PCN board members.
  • Act as the main point of contact of expertise, coordinate the successful achievement of all PCN DES contractual requirements, support the translation of national and local policies into meaningful changes, and support collaborative working between multiple organisations to achieve improved outcomes for the local population.
  • Will also be responsible for Financial Management, working alongside the lead practice to ensure financial management and reconciliation of financial funds and maintaining accurate financial records.
  • The post holder will be responsible for strategic oversight, keeping abreast of all changes likely to affect the service now and in the future; including the operational planning, designing, implementing and reviewing new services and day-to-day management of these, for the PCN.
  • Be responsible for the development, management and maintenance of systems and processes to ensure the PCN operates at the highest level of performance and accountability.

 

Main Duties & Responsibilities

Be the first point of contact for Practice Managers with regard to delivery of PCN projects/schemes.

Analyse service specification, performance indicators and data collection requirements to inform design for new PCN services

Develop job descriptions, person specifications and selection and recruitment activities for new services (if required) to ensure the correct interpretation of the PCNs requirements have been understood

Support service delivery by being the conduit between the service provider and the PCN and its member practices, thereby ensuring integration of the new service staff into existing teams and working processes

Develop metrics and other arrangements to support the subcontracting of services and subsequent contract management

Be responsible for the management of operational processes of the PCN and for the development of Standard Operating Procedures for PCN services

Manage financial requirements on behalf of the PCN

Co-ordinate training and development of PCN clinical/administrative staff

Support the Practice Managers with recruitment, induction and training of new PCN staff

Collate feedback / analysis data on behalf of the PCN to report to the ICB and other organisations as required

Manage the workflow processes in relation to the above

Help develop joint working and relationships across networks and its stakeholders.

Maintain relationships across all core member Practices

Build external relationships and identify opportunities to work with wider system partners

Drive continuous improvement across the PCN

Develop and maintain all PCN databases and policies

Carry out any other duties as may reasonably be required by the Clinical Director, PCN Board and its members.

 

Qualifications

 

Essential criteria

Educated to a high level to include English and Maths. Management experience.

Desirable criteria

Experience working in a Healthcare setting. Experience in using SystmOne (or similar) clinical system

 

Closing date: 12th July 2024

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