Dispenser

Job Details

Job summary

DISPENSER (Part time but Full time hours considered)

DEBENHAM GROUP PRACTICE (Part of Suffolk Primary Care)

We are Suffolk Primary Care a Partnership of 8 practices that delivers care to 90,000 patients across Suffolk.

We are seeking a Dispenser to join our fabulous team at Debenham Group Practice covering Debenham, Otley and Grundisburgh Surgeries. We are a friendly, innovative and exciting GP practice which prides itself on outstanding patient care, excellent patient access and good systems to support our clinicians.

Qualified to NVQ level 2 or an equivalent dispensing qualification, dispensing experience and knowledge are preferred but not essential as training will be provided for the suitable candidate.

We use SystmOne and askmyGP to facilitate effective and efficient ways of working.

Suffolk Primary Care

SPC is an innovative partnership of GP Surgeries in Suffolk covering 130,000 patients. We share resources and work together to ensure patients continue to receive high-quality health care.

You would be working for an organisation focused on developing and nurturing staff and delivering excellent quality of care to our patients.

The interview panel will consist of a minimum of 2 people.

Previous applicants need not reapply.

Main duties of the job

The main purpose of the Dispenser is to ensure that the drugs and medicines are prepared efficiently, accurately and safely according to legal requirements, and respecting patient confidentiality at all times.

To assist the Dispensary Manager in ensuring that effective financial and legal control of the dispensary is maintained

About us

SPC is an innovative partnership of Suffolk GP surgeries.

Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare.

Suffolk Primary Care is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.

Benefits of working for SPC include:

NHS Pension Scheme

The NHS Pension Scheme is a defined benefits scheme

Life insurance

Family benefits including an adult dependents pension and childrens pension

Ill health benefits

20% employer contribution

Electric Car Salary Sacrifice Scheme

No deposit

No credit check

Fully comprehensive insurance

Servicing and tyres

Breakdown cover

Up to £2,000 contribution from SPC subject to conditions

Proper Pay & Cost of Living Benefits

Living Wage Foundation Accredited

GP Remote Working

Eye Care Vouchers Health Service Discounts

Annual Leave – Minimum 33 days including bank holidays FTE with enhancements for long service

Enhanced Maternity & Paternity terms

High street discounts through our own online portal

Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis

Cycle to Work Salary Sacrifice Scheme

Gym Salary Sacrifice Scheme

Job description

Job responsibilities

Job Summary

The main purpose of the Dispenser is to ensure that the drugs and medicines are prepared efficiently, accurately and safely according to legal requirements, and respecting patient confidentiality at all times.

To assist the Dispensary Manager in ensuring that effective financial and legal control of the dispensary is maintained

Job Responsibilities

To actively contribute within the dispensing team in assisting in the preparation of all aspects of dispensing including stock control, ordering, re-stocking of the dispensary in line with the objectives of the dispensary work plan.

1. Issuing stock items and prepared prescriptions.

2. Handing out prescriptions, collection of prescription charges / checking patient exemption statements and prescription exemptions are completed correctly.

3. Processing and dispensing repeat prescription requests received in the surgery in line with Suffolk Primary Care policies.

4. Collecting private charges for private medications, vaccines and other medications.

5. Issuing and dispensing dosset boxes.

6. Sorting, stamping and endorsing prescriptions in preparation to send to PPD on monthly basis by the required date to ensure timely reimbursement.

7. Remove items from the collection drawers which have not been collected on a monthly basis and audit on clinical system.

8. Check stock against invoices for accurate delivery and claim for missing/damaged items on credit note.

9. Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage and ordering appropriate quantities of goods via the wholesalers preferred method.

10. Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions and any MHRA recalls are actioned.

11. Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record.

12. Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.

13. Date checking to be performed as per SOP.

14. Maintaining full and accurate records of all dispensing transactions including the electronic CD register.

15. Accepting orders for repeats and dealing with queries from patients and support staff.

16. Dealing with Ask My GP queries and action appropriately.

17. Ensure audits are completed timely and any DSQS patient reviews are performed.

18. Handling and safe destruction of patient returned medicines.

19. Stocking shelves, refrigerators and other storage areas using the rotation method.

20. Removing out of date stock from the shelves, refrigerators and other storage areas.

21. To action tasks, notifications and emails.

22. Using the computer to maintain accurate and up to date records and issue prescriptions.

23. Liaise with the GPs or in patient records if concerned about the appropriateness of medication requests.

24. Dealing with queries from patients regarding prescriptions.

25. To handle controlled drugs and maintain accurate register for legal and stock control purposes in line with current legislation and safe storage as required.

26. Assist in stock checks where required.

27. To provide cover for members of the team during absence.

28. To perform safe disposal of pharmaceutical waste ensuring compliance including controlled drugs where appropriate.

29. To attend and contribute to team meetings.

30. To act upon any new information relating to stock or procedures.

31. To keep professionally up to date with current dispensing Suffolk Primary Care.

32. To work with the Dispensary Manager and other members of the team to comply with Standard Operating Procedures following any legislative changes or other relevant procedures as notified.

This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Dispensary Manager or SPC.

Person Specification

Experience

Desirable

  • Dispensing experience and knowledge are preferred but not essential as training will be provided for the suitable candidate.

Qualifications

Essential

  • Qualified to NVQ level 2 or an equivalent dispensing qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Suffolk Primary Care

Address

Doctors Surgery

20 Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU

Employer’s website

http://suffolkprimarycare.uk/ (Opens in a new tab)

Attachment: Job-Description-Dispenser-updated-31102023.pdf

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